Elements and Performance Criteria
- Meet human resource requirements
- Implement training
- Implement information support system
- Information distribution and access needs are established or reviewed and the range of information types to be collected, processed and stored is determined
- Suitable and required information support technology and access to IT support staff is identified and obtained
- Measures to monitor the efficiency of information systems are established
- Information is stored securely and to enable efficient access
- Provide administrative and ancillary services
- Administration and ancillary service needs and standards are determined against operating requirements, and budget allocation
- Processes and procedures are developed and introduced so that services are delivered within timelines and budget
- Service needs are reassessed regularly in light of usage and budget